DRAFT: This module has unpublished changes.


E-mail: crystal.rivas@live.com



OBJECTIVE: Desire a position in Oxford University Publishing Press with the aim of utilizing my fluency in the English language, research skills, proficiency in literary analysis in a distinguished learning environment



The City College of New York                                          08/2010 – 06/2012

Bachelor’s Degree in English literature                                                                       GPA: 3.7 / 4.0

Honors/ Awards:

  • Magna Cum Laude
  • Student Support Services Humanities Award 2012


Bronx Community College of the City of New York          08/2008 - 06/2010

Associate Degree in Liberal Arts                                                                       

GPA: 3.8 / 4.0


  • Italian Language Award 2010
  • Phi Theta Kappa International Honor Society Member 2010
  • The Booker Quattle Baum Scholarship 2009




Bronx Community College of the City of NewYork             Bronx, NY

ePortfolio Tutor/ Academic Support                                   05/2010- Present

  • Lead class and individual tutorial sessions on the professional and academic uses of ePortfolio
  • Instruct faculty and students on the various facets of the Blackboard Learning Management
  • Diagnose and troubleshoot problems with computers, projectors, Smartboards and other digital technologies Assist students with course registration and other applications in CUNY First (the City University’s Enterprise Resource Planning software system)
  • Assist students with composition of degree curriculum completion plans
  • Empower students in comprehending class material and writing tasks
  • Guide students through the process of editing and proofreading towards a final paper.
  • ·         Temporary computer lab supervisor, in charge of the lab and sign in sheet, troubleshoot any issues with computers, monitored incoming calls, and printing



Embedded First Year Seminar Peer Mentor                                                                          01/2013 - Present

  • Instruct a portion of the class (The Winner Circle Alert) where valuable information was shared with students
  • Collaborate with professors in classrooms and serve as a support for students through listening and sharing of experiences
  • Provide academic support for First Year Seminar students in several disciplines.
  • Help students with time management, registration and scheduling for the upcoming semesters
  • Team up with professors and other peer mentors to provide students with tools necessary to become successful college students
  • Collaborate with other peer mentors and administrators to create and design resource-rich e-Portfolio web pages for peer mentors, students and professors



Summer Immersion Reading Tutor                                                                                06/2011 - 08/2011

  • Assisted students in developing the  skills needed to read at a college level
  • Guided instructors and students with utilizing McGraw Hill Connect English reading comprehension program
  • Assisted instructor with assignment grading, exam distribution, and overall class supervision.
  • Bridged the gap between student and educator in comprehension of assigned material.
  • Translator for Spanish speaking students
  • ·         Computer Lab supervisor, in charge of the lab and sign in sheet, troubleshoot any issues with computers, monitored incoming calls, and printing




  • Fluency in English and Spanish, Intermediate in Italian
  • Ability to work with several operating systems, including Windows and Mac OSX
  • Proficient in various programs, including Microsoft Word(45 wpm), Power Point, Blackboard and ePortfolio
  • Ability to communicate clearly and effectively, punctual, meet deadlines, set goals, multi-task  and work effectively under pressure


References: Furnished upon request


DRAFT: This module has unpublished changes.